Sunday, June 10, 2012

NASCAR On TNT Returns At Pocono

Pocono is sometimes in need of a little excitement, so this year NASCAR brought in Vanilla Ice to drive the pace car. What could go wrong?

TNT returns with some familiar faces and one very interesting decision. Instead of hiring a host for the infield stage, the network chose to use Adam Alexander to host both the one hour Countdown to Green show and the live race. Previous host Lindsay Czarniak left and is a studio anchor for SportsCenter on ESPN.

Alexander will be joined in the infield by Larry McReynolds and Kyle Petty for the pre-race show. He and Petty will then move upstairs while McReynolds moves into a new Tech Garage setting. Wally Dallenback Jr. will be the third man in the TV booth as he has been from the start of the TNT run.

On pit road for the second season will be Chris Neville, best known for his sports car coverage on SPEED. Veterans Ralph Sheheen, Matt Yocum and Marty Snider round-out the pit reporter corps.

TNT brings RaceBuddy back to the Sprint Cup Series. The network will also be integrating social media into the telecasts this season. Twitter looks like it will be the emphasis. The pre-race show will have several features including one with Jimmie Johnson, Bill Elliott and Ned Jarrett talking about NASCAR issues.

We will be using the #TDP1 hashtag on Twitter to host a live stream of chat that has all kinds of media and NASCAR personalities involved. If you are not on Twitter, come on over and give it a try. We welcome your comments here and will post a full race TV review for your comments once things are done at Pocono.

As always, thank you for taking the time to stop by The Daly Planet. Comments may be moderated prior to posting.

Saturday, June 9, 2012

What We Have Here Is A Failure To Communicate

It was 1967 when the Captain at the prison farm had just about enough of Cool Hand Luke's antics. Between eating 50 hard boiled eggs in an hour on a bet to hustling through a black-topping job to have the rest of the afternoon off, it was clear that the man pictured above was bucking the system.

After an ill-fated escape attempt, the Captain uttered the now famous movie line that has come to define a fundamental difference in understanding.

Earlier this week, I had an opportunity to speak with a Twitter executive by phone. In a pleasant conversation we discussed the new #NASCAR hashtag features coming to Twitter this weekend. My questions were fundamental and his answers made a lot of sense. Click here to read the column that followed.

Thursday the new #NASCAR hashtag "landing page" was rolled out by Twitter as a preview of the weekend's new project. This page is where NASCAR and the media are pointing both users and non-users of Twitter for Sunday's race.

Click here to visit the page.

What was relayed to me was that the "landing page" would continue to carry #NASCAR fan tweets and be embellished with additional content from Twitter's own socia media producer. Thursday the stream was simply a restricted flow of tweets from NASCAR personalities, sponsors and media members.

What was also confirmed to me in the phone interview was that this new page would contain no advertising. Thursday afternoon a "promoted tweet" was featured at the very top of the page. From Ebay Motors to Dove Care for Men, there was a consistent advertising presence coordinated by Twitter as the very first item any user would see with every view.

Sprinkled throughout the #NASCAR stream during the day were seemingly random references to Twitter as a marketing tool. Each of these tweets somehow ended with the identical hashtag of #Twitter4brands. One click on that opened a coordinated Twitter marketing stream and yet another "promoted tweet." Twitter was placing the #Twitter4brands content in the new #NASCAR stream.

One of the aspects of Twitter that makes it so appealing for fans like me is the ability to use it quickly on a smart phone. In addition to my own timeline, the ability to search the #NASCAR hashtag has become the quickest way to broaden my information on the sport in a flash.

Thursday, the Twitter mobile app on my android phone redirected the #NASCAR hashtag search to the controlled stream. That was not in the original discussion and did not result in the information I desired.

Finally, the interesting point of the new and controlled #NASCAR hashtag stream was not the content that was included, but the content that was excluded. After a colorful night at the Prelude PPV telecast, there were plenty of fans talking about topics that did not include Pocono racing or the new hashtag project.

In my phone conversation, it was made clear that fan tweets on NASCAR hot topics being discussed would be included in the new coordinated stream. Nothing could be further from what was presented.

Click here to read the latest NASCAR media release on this project. Here is an excerpt:

Twitter.com/#NASCAR showcases the best Tweets and photos from NASCAR insiders in an effort to bring the behind-the-scenes story to life for fans during race weekends. The page includes Tweets from drivers, pit crew members, families, media, NASCAR representatives and other industry constituencies like race tracks and sponsors.

Fans also have an opportunity to see their Tweets featured.

Using a combination of sophisticated algorithmic signals and Twitter's editorial curation, Twitter.com/#NASCAR features the highest quality, most engaging content about the race and NASCAR. Behind-the-scenes photos, exclusive content and innovative and original Tweets will likely have the best chance of being featured on this new live event page.

It's important to remember that individual timelines are unaffected, that Twitter still makes the raw #NASCAR search available and that users like me are getting this service for free. But that is not the issue on the table.

If this is a coordinated marketing effort by Twitter and NASCAR, then just say it. If this is a starting point for driving advertising revenue, focused product agendas and the brand marketing of the sport that's just fine. Twitter and NASCAR have the perfect right to do just that.

It just seems ironic that the one element elminated from this new content stream on Thursday was the fans. After hearing the theory and now seeing the reality, it really does seem that what we have here is a failure to communicate.

If you are a Twitter user and have an opinion on this topic, we would like to hear it. Comments may be moderate prior to posting.

Thursday, June 7, 2012

NASCAR Emerges As Social Media Leader (Updated)

Updated: Told NASCAR and Twitter will be unveiling the new "landing page" for users of the #NASCAR hashtag sometime on Thursday. For you social media types, keep an eye on twitter.com/#nascar to see how this project of embellishing the #NASCAR hashtag experience on race day may look.

The idea of establishing a page for both users and non-users of Twitter as a dedicated "second screen" during the race is a bold one. It's a totally new concept and one that may bear watching if it takes off. The column below details the idea and what both Twitter and NASCAR want from the project.

Original column from Tuesday: Marlon and the other 500 million Twitter users around the world are about to get a little more NASCAR in their lives. Being unveiled this week is a new "landing page" on Twitter that will allow fans to get a lot more race information with one click.

Even though this column will use phrases like embellished hashtag, curated tweets and second screen the fact is that the bottom line is easy to understand. There is now so much information flowing on Twitter during Sprint Cup Series races it makes sense to manage it.

Many NASCAR fans use a second electronic device in addition to the TV while watching the races. Smart phones, laptops and tablets are part of what is called the second screen. That simply means that while watching the race on the TV screen many of us are actively involved in using another screen for more interaction and information.

The program of choice on the second screen for NASCAR fans has become Twitter. It is faster than Facebook, more flexible than texting and puts any live website-based chat into the weeds in terms of ease of use. Drivers, teams, racetracks, NASCAR officials and many other parties use Twitter to get information out to fans on race day.

On Twitter, users build timelines by selecting other users they want to follow. Tweets from all those users automatically pop-up in the timeline. It makes Twitter unique for every single user. Now that NASCAR has become so populated with various users sending information to fans, it's almost impossible to manage the volume.

One feature of Twitter is called a hashtag. This was created to allow users to focus on one event without changing their own timelines. By typing #NBAPlayoffs into Twitter's search box, all of the tweets that are being made about the live NBA game in progress can be seen. Once the game is over, users simply click back to their own timeline and return to the normal flow of information they had built.

The popularity of the #NASCAR hashtag during a Sprint Cup Series race is amazing. Any Twitter user can simply type #NASCAR at the end of a tweet and suddenly their opinion is automatically published side-by-side with teams, media members and even the NASCAR officials managing the race.

To focus on this issue, NASCAR is partnering with Twitter to enhance the #NASCAR hashtag during Sprint Cup Series races beginning this Sunday in Pocono. The idea is simple. Let the Twitter professionals look at the big picture of everything coming down the pipe about the race. Then, point the tweets that can embellish the fan experience over to the #NASCAR hashtag. That is not going to be an easy task.

The theory is that a Twitter editor/producer will be able to embellish the existing flow of information by picking and choosing featured tweets and highlighting them within the #NASCAR hashtag stream. If that sounds complicated, it really isn't.

Monday I spoke with Twitter executive Omid Ashtari about this new project. We recapped some issues fans had been discussing and focused on what both Twitter and NASCAR wanted this agenda to be.

Here are some hot button topics he addressed:

Content: Twitter will not restrict any content. All tweets containing the #NASCAR hashtag will continue to be automatically placed in the hashtag stream.

NASCAR: Twitter is providing the editor/producer for this project. NASCAR is not involved in what tweets are gathered and redistributed. The project will be coordinated from the Twitter offices.

TNT: The NASCAR TV network showing the race can sample any tweets from the #NASCAR hashtag stream, but there is no direct contact between the parties. There will be no promotion of TNT programming. The tweets selected for the hashtag stream will be NASCAR-related.

Advertising: There is no advertising being integrated into the hashtag stream and that is not on the agenda. No Twitter, NASCAR or TNT advertising will be added.

Editing: No tweets selected to be added to the hashtag stream will be edited.

Goal: The goal of this project is to embellish the existing #NASCAR hashtag stream with timely tweets from various NASCAR users throughout the Twitter universe. Many of those users are not involved in the hashtag stream, so their tweets will be added by the Twitter editor/producer.

The idea is to make the #NASCAR hashtag the place to be during the race for both Twitter users and non-users. The non-users will be able to view the stream at the twitter website, while the users will continue to be able to contribute through their own accounts.

Ashtari referenced that there is a wealth of NASCAR content during the races that simply goes to waste. By grabbing that content and adding it to the #NASCAR stream it may create an amazing second screen of content for fans. It certainly is an interesting concept and one that may pay big dividends for NASCAR if it picks up speed with the fan base. We will update this topic again before the weekend.

Please add your comments or questions on this topic. Comments may be moderated prior to posting.